Accessibility Statement

Last updated: 3 November 2025.

Introduction

This accessibility statement applies to the website published under https://www.fisherinvestments.com/en-ie provided by Fisher Investments Ireland Limited.

Fisher Investments Ireland Limited is committed to providing individuals with disabilities access to our services.

As part of our commitment to accessibility and the European Accessibility Act (Directive (EU) 2019/882), it is our policy to substantially conform our website and other digital experiences to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines version 2.1, Level AA (WCAG) and the harmonized European standard for accessibility requirements (EN 301 549 v.3.2.1).

We are constantly working to maintain our digital experiences in conformance with those guidelines through various methods, including regular testing.

If you experience difficulty using our website, please email us at accessibility@fi.com. Note: This email is for general accessibility inquiries or ideas only. Please do not include personal information, account numbers or any other confidential information in your message.

This statement has been prepared to inform users about the accessibility of our service, including its alignment with relevant legal and technical standards.

Description of the Service

Our website provides information about our investment management services.

Accessibility of Our Website

Our website supports accessibility through:

  • Text-based descriptions: Alternative text is used for images where appropriate. Alternatives for non-text content such as charts or graphs are provided as written information available in plain language.
  • Screen reader compatibility: Our materials are designed and tested to be functional with leading screen reader tools.
  • Multimedia alternatives: When applicable, captions/subtitles, transcripts, audio description, and alternative text accompanying visual and multimedia content is provided.
  • Sufficient contrast and zoom functionality: Materials are tested for sufficient contrast for users with visual disabilities. Instructions and capabilities for zooming and/or increasing text size are available.
  • Simple navigation: Materials are designed with logical layouts featuring consistent headings, landmarks, and navigation.
  • Keyboard accessibility: Functions can be operated via keyboard.
  • Help and support: Support and documentation are available in accessible formats.
  • Error notifications: Clear and descriptive error messages guide users in resolving and preventing errors.
  • Perceivable content: Visual and auditory information is presented in ways that are adaptable to users' needs.
  • Operable interface: The website is navigable by keyboard and works well with assistive technologies, such as screen readers.
  • Understandable design: Our interface uses clear and simple language and avoids unnecessary complexity.
  • Robust content: Our website is compatible with common user agents, including assistive technologies.

We are continuously striving to improve our accessibility by introducing measures such as:

  • Ongoing accessibility training: Our team receives regular training on accessibility best practices, developing the skills to keep our website accessible and consistent with current standards.
  • Regular testing: We continually test our services against the latest accessibility guidelines and make necessary updates to sustain accessibility.
  • Feedback mechanisms: Users may contact us via webform or phone. We provide the dedicated accessibility@fi.com e-mail box to receive feedback and assistance requests on accessibility issues.
  • Self-evaluation: Internal audits and evaluations of our materials are conducted regularly.
  • Third-party audits and testing: Human audits of our main website and applications are conducted annually by external accessibility experts. Additional materials are reviewed on an ad-hoc basis by these third parties as well, both pre- and post-production.
  • Monitoring: Automated compliance scans at regularly scheduled intervals.
  • CI/CD testing: Testing for accessibility errors in code during the development pipeline is included as part of the pre-release testing cycle.
  • Record keeping: Internal reporting on accessibility conformance activities is conducted.

Feedback and Contact Information

We welcome your feedback on the accessibility of our services. If you encounter any accessibility barriers, please contact us:

E-mail: accessibility@fi.com

Note: This email is for general accessibility inquiries only. Please do not include personal information, account numbers or any other confidential information in your message.

Phone: +353 (0) 1 575 6070

Postal address:

24-26 City Quay, 3rd floor
Dublin Docklands, Dublin,
D02 NY19, Ireland

Responsible Market Surveillance Authority


Central Bank of Ireland
New Wapping Street,
North Wall Quay,
Dublin 1,
D01 F7X3.

Telefon: 0818 681 681 or +353 (0)1 224 5800

E-Mail: enquiries@centralbank.ie