F.A.Z.-Institut – Outstanding Customer Experience Award

Fisher Investments GmbH was named a winner of the F.A.Z.-Institut Outstanding Customer Experience Award, achieving a score of 100/100 in the asset management category. Approximately 16,000 companies were a part of the study and 496 were named winners.

Disclosure: Winners were chosen via “social listening.” The F.A.Z.-Institut analyzed online text mentions for companies in various industries using AI. From there, the text mentions were assigned a positive, negative or neutral tone. These values were then weighted and calculated into an overall score. The leading company within an industry received 100 points and served as a benchmark for other companies. Those who achieved above-average points in the overall ranking received an award. Fisher Investments GmbH pays a fee for promotion and logo distribution rights. For more, please see https://www.faz.net/asv/herausragende-kundenzufriedenheit/ and https://servicevalue.de/rankings/vermoegensverwalter-12/.