The Onboarding Process & Your Service Team
Becoming a Client
Fisher Investments’ new-client-onboarding experience is designed to be as easy as possible. We start by listening to you—getting to know you and your unique financial situation and objectives. This allows us to tailor a portfolio designed to help you reach your goals. Then, we’ll walk you through every step of the onboarding process, from account opening to strategy implementation.
Ready to Start Your Journey to a Better Financial Future?
Once you’ve decided Fisher Investments is right for you, we’re here to make becoming a client as seamless as possible. Our simple, personalized new-client-onboarding process is designed to be straightforward and collaborative. It features specialized resources designed to give you confidence and peace of mind that your financial future will be handled with care and experience.
Becoming a New Client
The start of your financial journey with us is a personalized process designed to prioritize your unique needs, financial situation and long-term goals. Below is a step-by-step process of what to expect as you become a new client.
1. Initial Consultation
Begin your journey with Fisher Investments, by requesting an appointment to speak with an experienced Fisher Investments representative. We’ll take the time to learn about your financial goals, unique circumstances and current investments, and together, we will determine if we are the right fit for you and your long-term goals.
2. Letter of Agreement
If Fisher is the right fit for you and you want to formally become a client, you will complete a Fisher Investments Letter of Agreement.
3. What You Need to Know as a New Client
After you’ve signed the Letter of Agreement, you’ll receive Fisher Investments’ Client Owner’s Manual, which highlights our commitment to helping you achieve your investment goals with tailored portfolios and personalized service. It also answers many common client questions about our investment philosophy, financial planning services and approach to money management.
4. Client Service Team Introduction
Next, you’ll be introduced to your Client Service Team, your primary points of contact with Fisher Investments and liaisons to the strategic portfolio decision-makers, the Investment Policy Committee (IPC). During this in-depth introduction, we’ll seek to learn more about your retirement goals, financial situation, family, health, as well as your interests and aspirations. The better we know you, the better we can tailor an investment strategy to your unique financial objectives.
5. Account Set-Up & Funding
We’ll assist you in establishing your account(s) with large, well-known third-party financial institutions who will be your custodian and hold your assets. To make the process as simple and seamless as possible, we will help you complete any necessary paperwork to establish your account(s) and initiate transfers.
6. Financial Summary & Portfolio Recommendation
Your Client Service Team will share details from your introductory meeting with our Portfolio Evaluation Group, who will create a portfolio recommendation tailored to you at the direction of the IPC. We’ll walk you through this recommendation to help clarify every aspect.
7. Strategy Implementation
Once you’ve discussed and approved your portfolio recommendation with your Client Service Team, Fisher Investments will implement your tailored strategy.
8. Ongoing Support
After becoming a Fisher Investments client, you’ll receive world-class client service and support tailored to you. This includes exclusive client communications to keep you informed about our latest views on capital markets, along with access to financial planning, estate planning and tax planning resources.
What to Expect in Your First Year as a Client
After the implementation of your portfolio strategy, you’ll receive regular, relevant portfolio and market insights via a wide variety of exclusive, on-demand, proactive communications (more details here). In addition, here are a few of the other resources offered to Fisher Investments clients, with some curated exclusively for new clients:
- Financial planning resources and support, including estate and legacy planning education offerings
- Tax planning resources to help with an array of tax planning needs
- Fisher Investments’ Client Programs include exclusive in-person and virtual investor education events to keep you informed on our latest thoughts on capital markets
- Live and on-demand client webinars on everything from broader market updates to special financial planning topics and more
- An immersive first-year client webinar series and guides designed to help you understand the services and offerings available to you as a Fisher Investments client. Along with your client service team, they help you to understand our investment approach and how we actively manage portfolios
Evolving with You to Keep Your Goals on Track
On a quarterly basis, your Client Service Team will reach out to you to share updates on our current market forecast, discuss your strategy and assist with any financial needs. What if your financial goals or circumstances change? Life happens. We understand that. If your circumstances change, please let us know so we can keep your portfolio aligned with your long-term goals and objectives.
Have questions or concerns? Contact your Client Service Team at any time—we’re here to give you confidence and peace of mind, so you can enjoy life.
Learn More
Learn why 185,000 clients* trust us to manage their money and how we may be able to help you achieve your financial goals.
*As of 6/30/2025
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